The End User Portal is a feature within Startly that enables organizations to efficiently manage and synchronize their customer end users. This portal requires an integration with Active Directory or Okta, allowing for streamlined user management and enhanced service delivery.
- Benefits of the End User Portal
- Provides a self-service platform for users to access information and resolve issues independently.
- Reduces the need for manual interactions with support teams by enabling self-service options.
- Users can easily submit and track support tickets without delays.
- End users can view and submit ticket surveys right from the portal.
- Provide additional external support links to other websites.
Each customer can have their own custom End User Portal. Add a customer logo, define custom colors, enable features for each portal and create custom layouts for the organization of each portal during setup.