Roles & Permissions

During the change management process, there are several individuals (or groups) that are involved, each having access to edit the change request while it’s in their queue.  Once the request leaves their queue, they will not be able to make changes unless...

End User Sync

Quickly add your Customer End Users via Active Directory or Okta with Startly’s End User Sync integration. Administrative access to network users and/or a Super User with LDAP (Lightweight Directory Access Protocol) access is required to properly configure a...

Single Sign On – Okta

Use one set of credentials to conveniently access Startly via your Okta instance. Startly utilizes OpenID Connect (OIDC) for the Okta integration for SSO. Set-Up Instructions In Okta Admin console Open the Okta Admin Console Select Applications from the left nav menu...

Single Sign On – Microsoft

Use one set of credentials to conveniently access Startly and all your Microsoft apps. Startly utilizes OpenID Connect (OIDC) and OAuth for the Microsoft integration for SSO. Set-Up Instructions In Microsoft Azure Log in to Azure Click on App registrations If you...

Ticket List Filter

The Ticket List Filter allows the ability to quickly search and find what you are looking for. Filter by any available column in the Ticket List, select an operator and enter or select a value to complete your query. The Ticket List Filter also allows for complex...