by Kelcy Modrynski | Apr 1, 2025
My Tickets The My Tickets page is a real time recording of an end users submitted, in progress and resolved ticket requests. From this list they can submit another ticket, filter and sort the list, and select any ticket to view that ticket’s details. My Surveys...
by Kelcy Modrynski | Mar 31, 2025
Portal Setup To enable the End UserPortal, navigate to the Customer profile page of the customer you wish to create a portal for. Scroll to the Service Management card, select the End User Portal setting under End Users. End User Portal Setup Active checkbox To enable...
by Kelcy Modrynski | Feb 21, 2025
The End User Portal is a feature within Startly that enables organizations to efficiently manage and synchronize their customer end users. This portal requires an integration with Active Directory or Okta, allowing for streamlined user management and enhanced service...
by Kelcy Modrynski | Feb 20, 2025
Startly’s fully customizable project dashboards provide at-a-glance visibility into your project. Each dashboard consists of easy-to-use widgets which can be filtered to display the most important information for your role on the project. Dashboards help to...
by Kelcy Modrynski | Feb 19, 2025
Selecting Settings from the project menu displays a series of tabbed cards that organize and present all of the key setup and configuration items for the selected project. This section contains the following tabs: Project Setup Visible to all users Admins and Project...
