by Kelcy Modrynski | Nov 2, 2022
Adding Configuration Items To add new Configuration Items: From the Configuration Item list screen, select the New Configuration Item button in the upper right corner. From the new Configuration Item window: Select a customer Select an owner. An owner can be either a...
by Kelcy Modrynski | Nov 2, 2022
From the Configuration Item detail page make changes to item information, add attribute information, view any associated tickets or change requests and define relationships with other Configuration Items all from one screen. Configuration Items List Click on the...
by Kelcy Modrynski | Nov 1, 2022
Prior to creating Configuration Items in Startly, you will need to manage Configuration Item Types and Configuration Item Icons in the CMDB settings. Configuration Item Icons Configuration Item Icons are required when adding Configuration Items Types to use in your...
by Kelcy Modrynski | May 16, 2022
To use Startly for Asset Management make sure to answer the following questions. What types of Assets will be managed? Defining Asset Categories will assist in grouping similar assets by type to better manage inventory. Label the categories then select the type of...
by Kelcy Modrynski | May 9, 2022
To use Startly for Ticketing make sure to answer the following questions. Who will be working the tickets? Required to use Ticketing with Startly. Make sure to create Assignment Groups and define Team Members who will be responsible for working on Incidents and...
