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Setting up a Ticketing Project
It’s relatively simple to configure a project to include Ticketing features. Once set up, your Team Members will be able...
Managing tickets is available to all Team Members who are assigned to a ticketing-enabled project, as well as all Team...
Creating and Managing Tickets
New Tickets Select the New Ticket button on the Ticketing List screen to create a new ticket. For Incidents and...
Tickets generated for a project can be one of 3 types: Incidents, Service Requests or Problems. Where an Incident is...
Knowledge Base Categories
Timesheets and Expenses
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